Friday, November 7

What a bunch of pi££ocks!

We've already slated the borough council's dismissive attitude to council tax payers in the way they delayed issuing refunds until the eleventh hour and hung on to claiming maximum repayments as late as possible.
So it comes as no surprise to learn than the council robbed more than 2,750 people using direct debit five days earlier than the victims expected.
In an area where earnings are so low, it is inevitable that this glittering incompetence will plunge a number of people into the red, and lumber them with eye-watering bank charges.
Not only that, but they may well find that other of their direct debits have been refused, causing problems with their creditworthiness.
How generous of the council then to say it will "consider" compensating anyone who had incurred bank charges as a result "if that is appropriate."
The Direct Debit guarantee seems to be pretty unambiguous when it says "If an error is made by the organisation or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid."
Obviously if that incompetence extends to further charges, there should be no question about reimbursing the victims.
What next, we wonder?
If any members of the borough's finance department would like an alternative membership to Unison, could we suggest that they point their browsers to the Clowns International website, where the organisation is celebrating its 61st anniversary, and would doubtless welcome some new and highly gifted members.

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